Are you experiencing audio cutting out issues with your Goxlr? Don’t worry; you’re not alone. Many users have reported this frustrating problem, but fortunately, there are several troubleshooting steps you can take to resolve it. In this article, we’ll explore the possible causes of audio cutting out on Goxlr and provide you with some effective solutions to ensure a seamless audio experience.
1. Check Your Connections
The first step is to inspect all your audio connections. Ensure that all cables are securely plugged into the appropriate ports on your Goxlr and other devices, such as your computer, microphone, and headphones. Loose connections can often result in audio interruptions, so make sure everything is snugly connected.
2. Update Your Drivers
Outdated or incompatible drivers can cause various issues with your audio system, including audio cutting out. Visit the official Goxlr website or the manufacturer’s website for your computer’s sound card and download the latest drivers. Install them and restart your computer to see if the audio cutting out problem is resolved.
3. Adjust Buffer Size
Buffer size settings can affect the audio performance of your Goxlr. If the buffer size is too small, it may lead to audio cutting out. Open your audio software or DAW and navigate to the audio settings. Increase the buffer size to a higher value and test if the audio cutting out issue persists.
4. Disable Exclusive Mode
Windows has a feature called “Exclusive Mode” that allows applications to take exclusive control of your audio devices. However, this can sometimes cause conflicts and result in audio interruptions. To disable Exclusive Mode, right-click on the speaker icon in your system tray, select “Sounds,” go to the “Playback” tab, right-click on your Goxlr device, choose “Properties,” navigate to the “Advanced” tab, and uncheck the “Allow applications to take exclusive control of this device” option.
5. Adjust Sample Rate and Bit Depth
Mismatched sample rates and bit depths can cause audio cutting out on your Goxlr. Open your sound settings, locate your Goxlr device, and click on “Properties.” Go to the “Advanced” tab and ensure that the sample rate and bit depth settings match those of your audio software or DAW. Adjust them accordingly and test if the audio cutting out issue is resolved.
6. Disable Power Saving Settings
Sometimes, power-saving settings can interfere with your audio system, causing audio interruptions. Open your computer’s power settings and set it to “High Performance” mode. Additionally, disable any power-saving features specific to your audio devices in the Device Manager. Restart your computer and check if the audio cutting out problem persists.
7. Update Firmware
Goxlr periodically releases firmware updates to address bugs and improve performance. Visit the official Goxlr website and check if there are any available firmware updates for your device. Follow the instructions provided by Goxlr to update your firmware, and then test if the audio cutting out issue is resolved.
8. Check for Background Processes
Background processes, such as system updates or resource-intensive applications, can sometimes interfere with your audio system and cause audio cutting out. Close any unnecessary applications and disable automatic system updates temporarily. Monitor your audio performance to see if the issue persists.
9. Test with Different USB Ports and Cables
Faulty USB ports or cables can also lead to audio cutting out problems. Try connecting your Goxlr to different USB ports on your computer and test if the issue persists. Additionally, test with different USB cables to rule out any cable-related issues.
10. Contact Goxlr Support
If you’ve tried all the troubleshooting steps mentioned above and are still experiencing audio cutting out issues with your Goxlr, it’s time to reach out to Goxlr support. They have a team of experts who can provide personalized assistance and further troubleshoot the problem.
By following these troubleshooting tips, you should be able to resolve the audio cutting out problem on your Goxlr and enjoy a seamless audio experience. Remember, patience is key, and it’s always a good idea to keep your Goxlr and computer’s drivers and firmware up to date for optimal performance. Happy audio streaming!