Introduction
If you are facing the issue of Loom not recording computer audio, you are not alone. Many users have encountered this problem while trying to create video recordings using Loom. In this article, we will explore some troubleshooting tips to help you resolve this issue and get your audio recording back on track.
Check Audio Settings
The first step in troubleshooting the problem is to check your audio settings. Ensure that your computer’s audio is not muted or set to a very low volume. Also, make sure that the correct audio input device is selected in the Loom settings. This can often resolve the issue quickly.
Update Loom
If you are using an older version of Loom, it might be worth updating to the latest version. Developers frequently release updates to fix bugs and improve functionality. Updating Loom could potentially resolve the issue of it not recording computer audio.
Grant Microphone Access
Another common reason for Loom not recording computer audio is the lack of microphone access. Check your computer’s privacy settings and ensure that Loom has permission to access your microphone. Without this permission, Loom will not be able to record any audio.
Restart Loom and Computer
Sometimes, a simple restart can fix the problem. Close Loom and any other applications that might be using your computer’s audio. Then, restart both Loom and your computer. This can help refresh the software and resolve any temporary glitches.
Disable Audio Enhancements
If you have audio enhancements enabled on your computer, they might interfere with Loom’s ability to record audio. Disable any audio enhancements such as noise suppression or virtual surround sound. You can usually find these options in your computer’s audio settings or sound control panel.
Check for Conflicting Applications
Some applications might conflict with Loom and prevent it from recording computer audio. Check for any running applications that might be using your audio device. Close or disable these applications temporarily and try recording with Loom again.
Reinstall Loom
If none of the above steps work, you can try reinstalling Loom. Uninstall the current version of Loom from your computer and download the latest version from the official website. Reinstalling Loom can often resolve any underlying software issues that might be causing the audio recording problem.
Contact Loom Support
If you have tried all the troubleshooting steps mentioned above and are still unable to resolve the issue, it’s time to reach out to Loom support. They have a dedicated team that can provide further assistance and guide you through the process of fixing the problem.
Conclusion
Loom not recording computer audio can be frustrating, especially when you are in the middle of an important video recording. However, by following these troubleshooting tips, you can resolve the issue and get back to creating seamless audio recordings with Loom. Remember to check your audio settings, update Loom, grant microphone access, and restart your computer. If all else fails, consider reinstalling Loom or contacting their support team for further assistance.